Owensboro Health Regional Hospital

Since it looks like my review was taken down I'll put it back. My son was transferred here when he was about a month old because he was really sick. I was at the hospital in Madisonville all night with him and hadn't slept so the nurse advised me to rest at home while he was being transported and then head to this hospital when I had finally rested. I took a nap at and headed to Owensboro just to be greeted by a rude nurse holding my son. Instead of "hello" or any update on his condition I get a dirty look and a "babies can't be left alone". She was extremely hateful to me and acted like it was killing her to do her job. Fast forward 2 days later, his heat lamp was beeping and so was his medicine alert saying the tube was empty. The ladies at the desk DOWN THE HALL acted like they didn't hear the alarms going off with the door open. I pushed a button and even walked up to the desk and let them know but they did nothing about the alarms for almost an hour and gossipped at the desk like my son's medicine wasn't important. I'd never been so happy to see a transport paper in my life so he could be sent to Kosairs. I'll never send my son back to this PICU again!

Reese

Only giving one star because it is making me. My grandmother had a stroke & not a single doctor called me to confirm the results finding the stroke. I voiced every concern I had with this hospital & they handled them the correct way. But I can’t let go of the fact I was not contacted by a nurse or doctor not one the whole 6 day stay. If I knew something it was because of mychart, or because I passed by a worker as I was there with her. I made it very clear that information needs to be ran by me & I feel like my loved ones having a stroke is not something minor that should’ve been brushed to the side. Also sitting in the ER 9 hours before receiving the proper testing that found the stroke didn’t sit well with me either. The comments I recieved when requesting for a uti test to be done was “I’m sure every older persons pee has stuff in it” if I have a choice I won’t send any loved ones back here. I was in a constant state of worry every second I was away from the hospital. Let’s not forget the 2 workers that called my grandmother by the wrong name. It’s scary enough that she went along with it because she doesn’t know better. But what if I wouldn’t have been right there to correct it and they truly had the wrong person? I was in constant shock with this place. I’ve never had issues with a healthcare place honestly but this did it for me.

Karoline

My mom, Jane McPherson, received excellent care from all the employees that were involved in her care; Surgery and Pulmonology staff. Mom passed comfortably on 2/13/26 at the wonderful Heartford House after she decided surgery wasnt an option. I hope her staff is highly recognized. Sincerely, Kim Dunn RN BSN

Kimberly

Thank you for amazing care!! From the ED to the 6th floor, to surgery, everyone was kind, considerate and respectful. My husband was able to get a room in the Hospitality Suites, which was so nice because he was able to keep our kids on site but still have privacy and rest. Thanks to all!!

Kimberly

I have luckily never been admitted for overnight stay myself but have had several family members admitted. I see several providers at the hospital, my Neurologist, & my Podiatrist both have offices at the hospital itself & most of my other providers are in the Owensboro Health system but at different locations in the area. I have personally had several outpatient procedures & various test at the hospital & come for appointments several times a year. I appreciate the convenience of having good providers available locally. The facility is always clean & comfortable yet modern. The equipment seems to be updated regularly, like they now can do 3D imaging for mammograms. Is everything "state of the art" no.. but I dont expect that from a midsized regional hospital. The majority of the staff have always been friendly, knowledgeable & willing to answer any & all questions I might have. However, over the years, there have been a couple of Doctors that have treated myself or my family members who were condescending, & didn't listen to our concerns or just were jerks. But you are bound to run into that anywhere. We obviously switched providers for those specialties & I've never had any issues when I've felt the need to do so. The hospital staff & my team of current providers are wonderful & I feel heard. There is plenty of easily accessible parking & they offer free valet service to make it as easy as they can for patients & their family members. The food is decent. They have a Starbucks (with limited hours) A Subway, & then their own cafeteria. There is a Salad bar, Homemade Chili which is decent, a couple of Soups which rotate, Pizza by the slice, a Grill with several options including hot entrees, pre-made sandwiches & various grab & go options like fruit or desserts. Some Donuts & pastries, standard fountain & Bottled beverages etc. They have a cashier during peak times I believe but mid afternoon its self checkout. There is a good sized, comfortable dining room overlooking a nice outdoor area with a decent view. The waiting areas for testing or outpatient surgeries are pretty standard and there are a couple of plugs around for recharging your electronics but they could really use more, especially considering how long people sometimes have to wait themselves to be seen or for family members waiting for loved ones. All in all I think its a decent hospital although my brother, who works in a different, larger hospital 45 minutes away, would prefer we drive all the way to his hospital for treatment. Shrug. Depends on how urgent the situation is.

Deborah