Berkeley Medical Center

Hospital-based 2.8 Google rating (468 reviews) Martinsburg, WV

At a glance

Type
Hospital-based
Hours
Mon–Sun Open 24 hours
Address
2500 Hospital Dr, Martinsburg, WV 25401
Access
Wheelchair-accessible parking, entrance
Chamber
Not listed, ask the clinic
Insurance
Not listed, ask the clinic

Questions to ask when you call

Reviews

2.8

Google rating from 468 reviews · Read all on Google (opens in a new tab)

5 stars 3
4 stars 0
3 stars 0
2 stars 0
1 star 2

Based on the 5 Google reviews shown below.

  • Kelsi 1 out of 5 stars 2 months ago · Google

    I gave birth to my baby here. I’ll list all the things without writing a novel. He’s 1.5 now and healthy and I’m grateful but others may not be as fortunate with the lack of care and attention this hospital provider.

    They called me in to induce me.
    Once induced they left me for 20+ hours to dilate. Horrible and painful. I beg them to help me. Nothing.
    My blood type was listed wrong in my chart.
    The one doctor on staff was entitled and rude until the older doctor clocked into work. He was kind but busy.
    They told me hospital was full and to go home after being induced and sitting there for so long. I refused because I was in too much pain.
    I called my insurance and my midwife looking for someone to advocate for me. I was crying to the staff that this was horrible and all wrong but they basically told me to suck it up cuz I’m not the center of the universe.
    Eventually they had no choice and baby was coming.
    Nurses using their phones during delivery.
    Discussing weekend plans while I’m giving birth.
    Food was inedible.
    I hated it. They stole a special precious memory that I will never get back or have the chance to redo.
    I will not the anesthesiologist was the highlight of my visit.

    Heed my warning and do not go here for anything serious or life threatening.

  • Rick 1 out of 5 stars 5 months ago · Google

    We got a Ambulance parked illegally in a fire lane. That's quite the hypocritical stance ladies. Way to lead by example so my wheelchaired mother has to go around you all.

  • Michael 5 out of 5 stars 3 weeks ago · Google

    I want to thank the entire staff at Berkeley Medical Center for the excellent care I received after having a Hemorrhagic stroke. I am a teacher and actually suffered the stroke while in front of my students. It was one of the scariest moments of my life. Fortunately, the school nurse and AP drove me to BMC. After a stint in the ER, I was moved to the ICU. My nurse, Joe, gave me hope and stayed nearby for most of the night. He even stayed beyond his 12-hour shift to make sure the transition went smoothly and moved me within the ICU so I was close to the main desk. I was in the right place, at the right time, and will forever be thankful to Joe, Chloe, Tyler and the many others who got me through. Joe - I am looking forward to the day we meet again in Walmart Buddy!

  • Paul 5 out of 5 stars a month ago · Google

    I've been a patient in some the best hospitals in America: John's Hopkins, Sinai, Mercy.
    I elected to have serious cervical surgery performed at Berkeley County Medical Center because area renowned neurosurgeon Dr. John Caruso is a neurosurgeon on staff.

    I'm totally satisfied with the surgeon, surgery, nurses, staff and everything else. Berkeley County Medical Center provided better care for me than any of the big city hospitals ever did. I bet the new renovations will make the hospital even better. In my opinion WVU health system should be very proud of Berkeley County Medical Center.

  • T 5 out of 5 stars a month ago · Google

    On July 31, 2026 - my daughter gave birth to my grandson, 7lb 4oz. I want to praise student from WVJC, Natalie Grant, for her charisma, positive attitude, gentleness and care throughout a stressful process. You're the type of nurse we need when a mother is in labor to not only support her but her family.

    I want to say thank you and I appreciate you sincerely. Keep up the good work.

Photos

Photos from Google.

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