BestHBOT

Virginia Mason Medical Center

Medical clinic 3.9 (1,107 reviews) Seattle, WA

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At a glance

Type
Medical clinic
Hours
Mon–Sun Open 24 hours
Address
1100 9th Ave, Seattle, WA 98101
Access
Wheelchair-accessible parking, entrance, restroom, seating
Chamber
Not listed, ask the clinic
Insurance
Not listed, ask the clinic

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Reviews

3.9
5 stars 1
4 stars 1
3 stars 0
2 stars 1
1 star 2

Based on the 5 reviews shown below.

Most relevant reviews first.

  • Polly Cee (opens in a new tab) 2 out of 5 stars 4 months ago (review on Google Maps, opens in a new tab)

    I’ve been a Virginia Mason patient for 50 years. Their care givers are great…merger with Franciscan? Horrible and Incompetent management. This review is about Franciscan management choices impacting the patient experience. This is the 30 minute line to check in. This is almost two months after the disastrous implementation. No added check in staff to ease patients pain. Julie Manas the President sent an apology but has not responded by actually adding staff. There are now far fewer check in staff during this disasterois takeover. They cancelled standing appointments already in the system, poorly executed the rollout, have not addressed additional staffing to ease the pain. This is months after the rollout. Sheer incompetence. And on top of it all it appears they may be planning to rename the long standing institution St. Anne? There were confusing St. Anne signs everywhere. Really? How tone deaf. Again this is not a reflection of the care givers and Doctors and Nurses. It is a comment on a very incompetent merger management. We don’t need an apology we need solutions Julie Manas.

  • Barbara Wu (opens in a new tab) 5 out of 5 stars 5 months ago (review on Google Maps, opens in a new tab)

    This was not my first colonoscopy. This experience was so different from previous experiences I must commend Dr. Vedamurthy and the team for the care I received. I have never felt more cared for and considered in any medical experience. I felt seen not solely as a patient, but more importantly, as a person.

    I appreciated the candor when I expressed my concerns. I was concerned about the prep, the possible discovery of cancer and death. I need not have worried.

    The nurses and technicians never left me alone as I waited. I appreciated their relaxed demeanor. They were all professional, knowledgeable, and kind.

    I appreciated Dr. Marko and his part of the procedure. Previously, general anesthesia has left me feeling awful. I felt fine when I returned home.

    Though my procedure was late Friday afternoon everyone felt fresh rather than tired at the end of the week. Excellent communication and teamwork made me feel safe.

    Thank you for the care and consideration I received.

  • Marvin Doster (opens in a new tab) 4 out of 5 stars 2 months ago (review on Google Maps, opens in a new tab)

    The Surgeon and his staff were remarkable, caring, communicative professionals. The hospital post-surgical staff were inconsistent. Experienced nurses were attentive, knowledgeable, and outgoing. The inexperienced staff, which seemed to be the majority, were curt, confused and lacking the ability to answer even some basic questions.
    I would give Dr Siminau and his staff 5-stars. I would give the hospital staff 3-stars.

  • Allison Hart (opens in a new tab) 1 out of 5 stars 4 months ago (review on Google Maps, opens in a new tab)

    They gave 800 infusion patients very little notice that they were no longer serving them. Prepare to wait in a long line to check in. They constantly seem to be making new changes that are clearly stressing the staff out but who are doing their best with horrible leadership. I have been a patient for 15 years and the new owners have destroyed the care and moral. They clearly don’t care about their doctors and nurses.

  • Hassan Madani (opens in a new tab) 1 out of 5 stars 2 months ago (review on Google Maps, opens in a new tab)

    I have been a Virginia Mason patient for over 20 years, and their billing department has consistently provided a 10% courtesy discount when I pay my balance in full. When I recently attempted to pay my bill through CommonSpirit, they declined to honor this discount. After a long hold, I requested to speak with a supervisor and was told I would receive a call before the end of the day, but I never heard back. I later confirmed directly with Virginia Mason that CommonSpirit should have applied the 10% courtesy discount.

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