Restore Hyper Wellness

Wellness center 4.8 (381 reviews) Kirkland, WA

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At a glance

Type
Wellness center
Hours
Mon–Thu 10:00 AM – 6:00 PM · Fri 10:00 AM – 5:00 PM · Sat 9:00 AM – 5:00 PM · Sun 10:00 AM – 4:00 PM
Address
400 Urban Plz Ste 125, Kirkland, WA 98033
Access
Wheelchair-accessible parking, entrance, restroom
Chamber
Not listed, ask the clinic
Insurance
Not listed, ask the clinic

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Reviews

5 stars 2
4 stars 0
3 stars 0
2 stars 1
1 star 2

Based on the 5 reviews shown below.

Most relevant reviews first.

  • This was an amazing experience from start to finish. The ladies were super friendly and took great care of me! Went in for an IV drip after pushing a bit too hard and I’m glad I did. This restore location is first class.

  • Everyone is always so welcoming helpful and non judgemental. They are knowledgeable and eager to help you with your journey. Go enough times to be recognized by name and my usual treatments feels amazing to be welcomed.

  • I booked a 60 minute hyrdafacial during their 6 year anniversary last week and the facial was 50% off. Not only did it last 35 minutes instead of 60, but the business never responded to my texts asking about this. I was really excited to try their facials because I'd been doing their recovery for years but safe to say, I won't be back because of this. If you're going to offer 50% off a service as a promotion, it should still be the same service. I spent $120 for a 35 minute facial...

  • I visited Restore for an IV treatment, but my experience was unpleasant. The staff completed the entire IV in just 20 minutes, even though the ingredients I received — glutathione, vitamin C, B12, B complex, glutamine, and L-carnitine — should normally be infused over at least 60 minutes. As a result, I felt dizzy, extremely fatigued, and weak. I hope the clinic reviews their procedures and ensures safe infusion speeds in the future.

  • I had an incredibly disappointing and frustrating experience at this establishment. I purchased a 10-session package for hyperbaric therapy, and not once did the chamber reach the correct pressure level. Despite repeatedly informing the staff, the issue was never resolved. The pressure never even reached 4 PSI — far below the advertised 1.3 ATA.

    Every visit was plagued with issues: staff were unprepared, disorganized, or in meetings when I arrived (despite being told to come early). On multiple occasions, the chamber wasn’t ready, sheets were unchanged. Constant miscommunication and lack of professionalism made this a complete waste of time and money.

    To make matters worse, when I requested a refund for the sessions I didn’t use due to their failure to deliver the promised service, they refused. I even offered to pay for the three faulty sessions I did attend, despite the pressure not being correct — and they still wouldn’t refund the remaining balance.

    I’ve never experienced such poor service, especially for something this costly. I do not recommend this business and will be filing a dispute with my credit card company. Avoid at all costs.

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