Roger Williams Medical Center

At a glance

Type

Medical clinic

Hours

Mon–Sun Open 24 hours

Address

825 Chalkstone Ave, Providence, RI 02908

Access

Wheelchair-accessible parking, entrance, restroom, seating

Chamber

Not listed, ask the clinic

Insurance

Not listed, ask the clinic

Reviews

Most relevant reviews first.

• d Gagne (opens in a new tab) 5 out of 5 stars a month ago (review on Google Maps, opens in a new tab)

  A family member has recently resided in a psych unit there for quite a while, and I have to say they came out much better than when they went in the staff the nursing the management was all on top of everything very thorough and very informative. This is a well run unit it was wet four everybody was kind and courteous and they had compassion. Really really impressed.

• Mikki Palardy (opens in a new tab) 5 out of 5 stars 5 months ago (review on Google Maps, opens in a new tab)

  I want to give RWMC very high reviews for all the service I received. Starting in the ER then OR then being admitted to the 3rd floor, All the staff showed compassion and dedication to their patients. I especially would like to mention Medina, Salla and Depina for their positivity towards my situation and their sense of humor. This made my medical situation easier to deal with. I am grateful to the doctors in the GI department for the time they spent explaining everything to me and my husband that was easily understood. The staff in the OR have a wonderful attitude and put me at ease before my procedures. Thank you RWMC staff

• Hannah W (opens in a new tab) 2 out of 5 stars 4 months ago (review on Google Maps, opens in a new tab)

  Mixed feeling about this place. I came in from urgent care with chest pain, they sent me via rescue (providers choice). It was super clean and very nice looking inside. I never saw an Md only saw a PA which is fine. I had 10/10 upper right chest pain. When i first got there, the blonde charge or flow nurse im assuming rolled her eyes and made a snarky remark about someone so young having chest pain and taking ambu. They ended up finding nothing and sent me home. 3 days later I had an emergent cholecystectomy at RI. My ALT and AST were in the 1000s and i was yellow. The blonde nursing making that comment was such a slap in the face, it has stuck with me for months now and as a healthcare worker I would NEVER. Not when a pt can hear you??

• TiphanyVerany Alcantara (opens in a new tab) 1 out of 5 stars 5 months ago (review on Google Maps, opens in a new tab)

  This is a horrible emergency situation. I’ve been in the waiting room since 3:30 in the morning waiting to be seen, and at 6:45, they tell me the nurses don't arrive until 7:00. This is absolutely unacceptable; I had to go to a different emergency room, because if I had stayed there waiting any longer, my gallbladder would have burst.

• Nicolle Zapata (opens in a new tab) 1 out of 5 stars 6 months ago (review on Google Maps, opens in a new tab)

  I had a very disappointing and uncomfortable experience at Roger Williams Medical Center. I am currently a patient here for spine surgery, and the level of care I have received from some of the nursing staff has been unacceptable.
  
  From the beginning, I have felt like I am bothering the nurses whenever I ask for basic things, such as ice packs. When using the phone next to my bed to request assistance, I have been hung up on before I could even finish speaking. The attitude has often felt dismissive and unprofessional.
  
  There have also been significant delays in response time. On multiple occasions, it has taken more than 30 minutes for someone to come to my room after I called for help. One very concerning situation happened after my surgery, when my heart started racing unexpectedly and I felt very unwell. I called for help, and it took over 30 minutes for anyone to respond. I had to call again, and when someone finally answered, the response I received was simply, “What do you need?”—which felt very insensitive given the situation.
  
  This is not the way patients should be treated. I am not here by choice—I am here because of my health condition and I depend on the care and support of the medical staff. Patients deserve to feel safe, heard, and respected, especially after a serious procedure like spine surgery.
  
  I truly hope the hospital takes this feedback seriously .

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