University Medical Center New Orleans LCMC Health

At a glance

University Medical Center New Orleans LCMC Health is a hospital-based HBOT center in New Orleans, Louisiana. It has a 3.5 average from 1,313 Google reviews. It is open every day of the week. The nearest other listed provider in Louisiana is Extreme Environmental Medicine @ West Jefferson Medical Center, Hyperbaric and Wound Care Department in Marrero, 4.8 miles away, one of 7 listed providers within 25 miles.

Type

Hospital-based

Hours

Mon–Sun Open 24 hours

Address

2000 Canal St, New Orleans, LA 70112

Access

Wheelchair-accessible parking, entrance, restroom, seating

Chamber

Not listed, ask the clinic

Insurance

Not listed, ask the clinic

Google Maps

Reviews

Most relevant reviews first.

• Rhys Williams (opens in a new tab) 5 out of 5 stars 3 months ago (review on Google Maps, opens in a new tab)

  I came to UMC ER seeking treatment for a dislocated thumb and what turned out to be two small fractures. From initial check in to check out was extremely efficient and the care I received was excellent. The nurses, hospital paramedic, x-ray tech, and residents were amazing.
  
  The nurse, Katrina, went above and beyond to make me feel comfortable as she administered an IV to me. Her calming and kind manner were very reassuring.
  
  I would specifically like to recognize Dr. Hiba Saifuddin and Dr. Tiffany Lee. The care they provided me was truly exceptional. This was the most serious injury and most pain I’ve ever experienced. They insured my pain was quickly controlled so they could then reduce my thumb dislocation. The nerve block Dr Lee administered was very gentle and insured I was not in any pain when they reduced my thumb and got it back in place. By the end of the procedure I felt so much better and was laughing.
  
  Beyond their expert medical care they helped me to quickly be seen for a follow up with Dr. Omer Kaymakcalan.
  
  Doctors Saifuddin and Lee will make excellent attending surgeons!
  
  Everyone here worked together so well to make the process efficient yet never rushed feeling.

• Krystale (opens in a new tab) 2 out of 5 stars 3 months ago (review on Google Maps, opens in a new tab)

  My husband was referred here to have his burns treated/addressed. I could drop an extremely long descriptive essay here, but alloted space will not permit. The "brief" version is that the over all experience was horrible. Due to the heavy dosage of pain medication cocktail he was under (of course he was experiencing severe pain) combined with Gabapentin, he was in a consistent state of confusion. He is of advanced age, and has had multiple strokes, so he experiences some minor confusion at times on a normal day, unmedicated. Unfortunately, I was not able to be physically present to advocate for him due to this facility being farther away from the homestead and me habing to tend to children and animals. However, I was on the phone with him multiple times listening to interactions. *Most* of the nurses were great, but a member of the PT staff as well as two of the Doctors were not very tactful or professional while engaging with an older person who was in severe pain and in a state of mental confusion. When it was determined he was going to leave the facility on his own accord after 3 days of being there, he was not even offered a wheelchair to get down the 4 floors to the patient pick up area. He had to ask staff for a wheelchair, and then had to ask the nurse present to push him down. As she was not going to. At this time , he was a major fall risk and extremely loopy and dizzy from the pain medications (including morphine and IV fentanyl) as well as hardly able to walk due to severe burns on both extremities. Once on the bottom floor, she wouldn't even push him all the way up to the doorway. This was inhumane and unethical, period. He was discharged with no documentation with instructions for continued care of his wounds, as well as no supplies. Even if he was verbally given any instructions pertaining to such, there is no way he could have retained them in his disoriented state of mind. Upon his arrival home, he was so drowsy from the medications he was stumbling and swaying as if he were intoxicated. He was even experiencing hallucinations. I had to follow up myself with staff via the portal for minimal instructions/guidelines on how to address his bandages and dressings.
  All in all, if you have a loved one being admitted here, I would be sure you or another family member is present as much as possible to advocate for them.

• Noe Padilla (opens in a new tab) 1 out of 5 stars 6 months ago (review on Google Maps, opens in a new tab)

  University Medical Center New Orleans was one of the worst hospital experiences I’ve ever had. I came in with chest pain and sat in the ER for 5 hours waiting for proper attention. On another visit, my partner was in pain, and it took over 6 hours just to get him into a room or receive pain medication. That is unacceptable.The front desk staff had a trashy, dismissive attitude and acted like patients asking for help were a burden. When people come to an ER, they are scared, sick, and sometimes in serious danger — they should not be met with rudeness, neglect, or endless delays. What stood out most was the way some staff treated patients with indifference and, in my experience, showed bias toward people of different races and religions. No patient should ever feel dismissed or treated unfairly because of who they are. This place carries the name of a hospital, but the level of urgency, compassion, and care we experienced was a disgrace. If you value being treated with dignity when you need medical help, think twice before coming here.

• Anonymous Anonymous 1 (opens in a new tab) 1 out of 5 stars 3 weeks ago (review on Google Maps, opens in a new tab)

  The ED was overly full and there were no beds available is what I was told when I checked in. A brand new hospital of this magnitude should not be without beds for patients. Many residents and visitors of New Orleans come to this hospital because it is modern and looks grand. Why is this humongous hospital without nurses to attend to patients? Why are there not enough doctors to see these patients? Every section of the ED at UMC should be open and functioning. This hospital is the center of New Orleans. It should be operating like a well oiled machine but instead it is running like it has constipation. That's such a Disgrace for a new hospital serving New Orleans locals and tourists. It is very disheartening to know that you are made to wait for a bed in a brand spanking new hospital especially when you are in agony. This hospital is big enough to take all of the ED patients waiting and checked in. Instead many people in severe pain are made to wait several hours while feeling sick and in intense pain in the waiting room. Being treated whilst in the waiting room instead of inside of the ED in a more contented bed is a totally ridiculous idea. I do not know who is in charge of the ED but this individual needs to be seriously talked to about the priorities and the process of their ER. It seems to me as if the person or persons in control do not care about patient experience or patients and their distresses and emergencies at all. I have overheard some patients say that nurses tell patients to go to Touro hospital because the wait was not that long there. It sounds like illegal activities could be happening somewhere behind the scenes and this issue needs to be looked into immediately. Many people are drawn to this beautiful hospital because it is new and vast. No one expects to come here and be told to wait for a bed to open while in excruciating pain. There is no empathy it seems because if management cared they would see to it that all patients were taken care of in a timely fashion. I was in severe pain and was devastated when told to wait for a bed to open and someone needed to be discharged before they could call someone else in to an open bed. An individual could need surgery or someone could need antibiotics immediately as they are suffering in the waiting room. When will this excessive waiting stop? Why are they doing this to an already sick and poverty stricken population? Isn't this a teaching hospital? If it is then there should be more providers available at all times day and night. I was in intense pain and was told there were no beds available. My pain was unbearable and when I did get a bed the doctors told me that they wanted to admit me because I had an infection. Just imagine if they would have kept me in the waiting room immensely longer how much worse off my situation could have turned. Hopefully UMC can get themselves together and find out WHO or what their setbacks are so that no one has to wait to be seen extensively again.

• Lynn Long (opens in a new tab) 5 out of 5 stars 2 months ago (review on Google Maps, opens in a new tab)

  I was treated by an all female stroke team on my vacation. The nurses, doctors, PT/OT & staff were amazing. I’m a nurse 25 years and this was by far the best care I’ve ever received. If I was home, the hospitals near me would not have been good. For some reason, nurses in my city treat nurses who are patients not that great. At UMC, EVERYONE treated me great! I’m forever grateful to them for saving my life in more ways than one!

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Photos

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Other HBOT providers near New Orleans

• Extreme Environmental Medicine @ West Jefferson Medical Center, Hyperbaric and Wound Care Department 5.0 Medical clinic · Marrero · 4.8 mi
• Dr. Paul G. Harch, MD 3.7 Medical clinic · Metairie · 5.9 mi
• Harch Hyperbarics Inc. 5.0 Metairie · 5.9 mi
• All Louisiana providers

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